Manage and delete your data

In Coldvenue, open Email Accounts, select the mailbox, and choose to remove it. We immediately revoke our access with the provider (Google or Microsoft) and delete the mailbox’s access tokens. Coldvenue can no longer send from or read that mailbox.

You can also remove Coldvenue’s access directly from Google, at any time: open your Google account permissions, select Coldvenue, and choose “Remove access”. Campaigns using that mailbox stop sending until it is connected again.

Leads and lists can be deleted in the app, draft campaigns deleted and other campaigns archived, by workspace members with permission to manage them.

To delete specific synced emails or conversations without deleting your organization, email privacy@coldvenue.in with the mailbox and the conversations (or a date range); we confirm and delete them within 30 days.

Email privacy@coldvenue.in from an account owner’s address and ask us to delete your organization. We confirm the request, suspend the organization, and erase all of its data within 30 days: workspaces, members, mailboxes and their tokens, synced emails, leads, campaigns and analytics.

If you only want a copy of your data first, ask for an export in the same email.

See our privacy policy, or email privacy@coldvenue.in.